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It's called Troubleshooting
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If you take a closer look at the photo there will be some hidden nonconformities and some question marks.And some of them could be:
- approved and right material?
- adequate tools?
- fully equipped and maintained machines?
- sequence of process steps?
- interfaces?
- are you sure orange juice is needed?
And why it is important?
wrong input – wrong output
Easy to explain but quiet difficult to realize.
An organization is defined by process-flows – in the end made by humans
Considering the following theoretical perspective:
- If processes are clearly structured, responsibilities precisely defined, and competent employees are assigned accordingly – do you really need complex, multi-layered hierarchies?
- What leads you more to success: an organizational chart or efficient process-flows?
For those who may be skeptical at this point, think about employee capabilities and the challenges of collaboration:
There is a diffence between “I’m not able” and “I don’t want”
Therefore the intension must be:
“Treat people as if they were what they ought to be, and you will help them become what they can be.“ (Goethe)